Designed for Bank Leaders Who Want To…
- Grow small business deposits, lending and relationship value
- Build a more competitive and differentiated customer experience
- Modernize lending, payments, treasury and digital capabilities
- Keep pace with fintechs, neobanks and embedded finance platforms
- Benchmark strategy with peers focused on the same market
At American Banker’s SMALL BUSINESS BANKING, the only major industry event 100% focused on small business banking, every session, conversation and connection is centered on the challenges and opportunities defining this market. Connect with professionals tackling the same growth, technology and execution priorities and get a level of relevance broader banking conferences can’t match.
The Small Business Relationship Is Up for Grabs
Small businesses have more choices than ever for deposits, payments, lending and financial tools. Winning their business requires more than offering the right products. Banks need to deliver speed, simplicity, relevant advice and connected experiences across the entire relationship.
SMALL BUSINESS BANKING brings the strategies behind those decisions into one place, helping you identify where your bank can compete more effectively and where your strategy needs to evolve.
Who You'll Meet
- Heads of small business and business banking
- Commercial and business lending executives
- Treasury and payments leaders
- Digital, technology and product executives
- Customer experience and growth leaders
- Relationship management leaders
- Business deposit and treasury teams
- SBA, credit and lending executives
- Product and digital banking teams
- Fraud, risk and compliance professionals
- National and regional banks
- Community banks
- Credit unions
- Mission-driven lenders and CDFIs
- Technology and financial services partners dedicated to small business banking
Small Business Banking Is Too Important to Be a Secondary Strategy
Deposits are more competitive. Customer expectations are rising. Fintechs and embedded platforms are making it easier for businesses to manage more of their financial lives outside the traditional banking relationship.
For banks, the opportunity is bigger than acquiring another account. It is becoming the financial partner small businesses rely on for cash flow, capital, payments, advice and growth.
SMALL BUSINESS BANKING is the only major industry event dedicated entirely to this market, giving you two days to focus on the strategies that can strengthen that relationship.
Hear How Leading Banks Are Competing and Growing
Patrick Cristino
Claudia Davis Adamson
Heather Kesner
Michael McGinley
James Duff
Ana Liza Grandner
Tom Gregory
Shawn Main
Jonas Ng
Chris Nichols
Shawn O’Brien
Daniel Pische
Cristin Reid
Ben Shoemake
Elaine Szeto
Find the Sessions That Matter Most to You
This Is the Moment: Unlocking the Future of Small Business
Agentic AI: From Copilot to Autopilot in Small Business Relationship Management
Embedded or Invisible: How Banks Can Win in a World Where Finance Lives Inside Other Platforms
Ahead of the Ask: Banking Built for the Customer of the Future
Why Bank Leaders Invest in This Experience
This is not a broad banking conference where small business gets one or two sessions.
Every session at SMALL BUSINESS BANKING is focused on the decisions affecting this market, from deposits and lending to AI, payments, treasury, fraud and customer experience.
Benchmark your strategy against other institutions, hear what is working now and have more detailed conversations with peers facing the same pressures.
The dedicated Banking Roundtable takes that even further, giving bank leaders a forum to compare approaches to AI, lending, deposits, treasury, fraud, cybersecurity and emerging financial infrastructure.
What You'll Learn
See how banks are improving credit decisioning, adapting to changes in the SBA landscape and creating faster, more responsive lending experiences.
Learn what institutions are doing to win new small business deposits, strengthen primary relationships and compete beyond rate.
Understand how embedded finance, fintechs and platform-based financial services are changing where small businesses manage their financial lives and what banks can do to remain essential.
Explore how faster payments, integrated tools and stronger treasury capabilities can deepen relationships and create more value for business customers.
Examine how banks are applying AI to relationship management, underwriting, productivity and customer engagement while maintaining appropriate governance and human judgment.
Learn how institutions are moving from reactive fraud management toward proactive protection that strengthens customer confidence and retention.
You'll Leave With
✓ A clearer strategy for growing small business relationships
✓ Practical approaches to deposits, lending, payments and treasury
✓ New ideas for competing with fintechs, neobanks and embedded platforms
✓ A better understanding of where AI can create meaningful value
✓ Strategies for improving customer experience without sacrificing profitability
✓ Insights from banks already putting new approaches into practice
✓ Meaningful relationships with peers dedicated to small business banking
✓ Actionable priorities you can bring back to your institution
Your Small Business Customers Are Changing. Your Strategy Should Too.
Small business banking should not be one breakout session on a broader banking agenda.
At SMALL BUSINESS BANKING, the entire experience is focused on the bankers and financial professionals serving small and mid-sized businesses.
See how other institutions are approaching deposits, lending, payments, AI, technology and customer relationships. Compare strategies with peers. Leave with practical ideas to strengthen your bank’s position in one of banking’s most valuable markets.
